Complaints and Removal Requests

Prospero Teaching – Complaints – Grievances

Prospero Group takes the satisfaction of our educators and clients schools seriously. We strive to provide excellent customer service at all times. If you have experienced any problems or are unsatisfied with how Prospero Group has dealt with you, please submit a comment or complaint below.

We expect the highest quality customer service from our staff members – know that we take all grievances seriously and review all complaints at manager level, with appropriate escalation and investigation.



Comments or Complaints

Prospero Teaching – Right to Erasure – GDPR – Database Removal Requests

Prospero Group use the information provided by you to undertake recruitment and job search services, alongside associated marketing and informative campaigns.

GDPR legislation grants the right to erasure to all individuals. If you want to be removed from our database, please fill out the form below. The form allows you to undertake tiered removal, as you can opt-out from marketing communications, direct job advertisements, phone calls, or choose to remove all details from our systems.



Phone Number

I give consent for Marketing communications including newsletter and free CPD courses

I give consent for Direct job advertisements via email

I give consent for Phone calls and texts

I withdraw consent from all of the above, please remove my details from all databases



To view our Data Protection, Data Retention and Privacy Notice, click here