Complaints and Removal Requests
Prospero Teaching – Complaints – Grievances
Prospero Group takes the satisfaction of our educators and clients schools seriously. We strive to provide excellent customer service at all times. If you have experienced any problems or are unsatisfied with how Prospero Group has dealt with you, please submit a comment or complaint below.
We expect the highest quality customer service from our staff members – know that we take all grievances seriously and review all complaints at manager level, with appropriate escalation and investigation.
Prospero Teaching – Right to Erasure – GDPR – Database Removal Requests
Prospero Group use the information provided by you to undertake recruitment and job search services, alongside associated marketing and informative campaigns.
GDPR legislation grants the right to erasure to all individuals. If you want to be removed from our database, please fill out the form below. The form allows you to undertake tiered removal, as you can opt-out from marketing communications, direct job advertisements, phone calls, or choose to remove all details from our systems.
To view our Data Protection, Data Retention and Privacy Notice, click here